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SAP Business Process Analyst / Key User – BPO - Kąty Wrocławskie, Poland

Introduction

In this role the right candidate would need to demonstrate experience and knowledge of SAP usage in main areas of sales & distribution, material management and customer service. However we are not looking for consultant or developer but key user who is skilled by experience on usage of these modules or majority. The SAP key user will be the first point of contact for Tornos organization people to address any SAP usage question, provide first level support without deep technical analysis. In addition SAP key user will be the link between Tornos and our external SAP consultancy provider to help in defining Tornos needs, requirements. SAP Key user will also participate in some projects to enhance the structure of SAP system or data structure. It may be required to overview continuously all existing SAP processes and ensure they interact efficiently in terms of used and shared data and processes.

Your responsibilities

  • Act like 1st level application support for defined SAP modules for any internal queries from Tornos employee group worldwide and internal stakeholders
  • Cooperate with external SAP consultancy provider in case or major SAP more advanced issue or development requests
  • Support in maintaining data maintenance and provide guidance in improvement of data structure quality
  • Work towards SAP system and process optimization and overall performance improvement by cooperating with other internal stakeholders by identification of potential improvement areas a
  • Identify, plan and implement key projects to improve quality, reduce cost, increase productivity and functionality of SAP processes.
  • Conduct analyses of system performance check, including compatibility with other tools and interfaces
  • Lead system, application projects and provide individual contributions to discussion
  • Represent Tornos in system, application discussion with other 3rd party providers).
  • Support implementation of processes into SAP environment including interlinks with other systems and application
  • Ensure SAP processes are documented and maintained updated
  • Other duties as directed.

Your profile

Technical:

SAP modules:

  • Service management (SM)
  • Sales and Distribution (SD)
  • Materials Management (MM)
  • Excellent analytical skills and data analytics
  • Computer literacy
  • Project and time management
  • English minimum B2

Soft skills

  • Ownership & flexibility
  • Ability to Communicate Effectively
  • Ability to work as team
  • Integrity/Trust

Education and Experience

Education:

  • SAP ERP domain experience
  • Global / virtual teams cooperation
  • Production / manufactory business experience
  • Shared service centre work experience will be an asset
  • IT / technical / economics university master degree or relevant

Experience:

  • SAP ERP domain experience
  • Global / virtual teams cooperation
  • Production / manufactory business experience
  • Shared service centre work experience will be an asset

Contact

Tornos Technologies Poland Sp. z o.o. Ul. Spółdzielcza 37-39 Kąty Wrocławskie, Tel. +48 71 338 56 18, Kontakt: Grazyna Victor, E-Mail: victor.g [at] tornos.com Czekamy na Twoje CV w języku angielskim!